ID Requirements
For business customers placing Direct Orders
Applicant Identity Instructions for Business Customers
Instructions for Direct Orders
When ordering checks via a Direct Order, you will collect the identity documents for your applicant and enter all required check information on their behalf.
These instructions are your guide to ensure that you obtain and supply the ID documents that we require to conduct the checks you need.
To ensure that your applicant’s screening is conducted successfully, please ensure you meet all the requirements below:
Current Name
We must identify your applicant before commencing checks. This identification must be in their current name.
CVCheck will conduct checks in the applicant’s current name as detailed on their ID documents unless the check in question specifies a previous or alternative name.
Original Documents
The documents you sight must be originals. Copies of ID documents (even certified copies) do not qualify.
Sufficient ID
- You are required to sight and verify sufficient proof of identity for each applicant to support verification of their identity in their current name.
- The type and scope of ID documents required will depend on the check or checks that you order. Each check may have different requirements. You must satisfy the requirements for every check in the order (see per check ID requirements below).
- The ID documents must include:
- The applicant’s full name
- Their date of birth
- Photo ID on at least one document
- You may include ID documents that are not in the applicant’s current name. However, you must also then sight sufficient Change of Name documentation to prove the links from each previous name to the applicant’s current name.
ID Requirements By Check Type
New Zealand: Police Vetting and Children's Worker Safety Checks
You must sight 1 x Category A and 1 x Category B from the following list of ID.
Please note: if you are ordering a Children’s Worker Safety Check, New Zealand legislation requires that copies of an individual’s ID be certified. For more info on how to get ID certified, visit the Certified ID page.
Category A
Must Be Issued By:
Passport – with Photo
NZ Dept of Internal Affairs – or relevant authority in the country of issue, with a valid visa/permit issued by NZ department of Labour (Immigration)
NZ Full Birth Certificate
(only if issued on or after 1 January 1998 and carrying a unique identification number)NZ Dept of Internal Affairs
NZ Citizenship Certificate
NZ Dept of Internal Affairs
NZ Firearms Licence – with photo
NZ Police
NZ Emergency Travel Document – with photo
NZ Dept of Internal Affairs
NZ Certificate of Identity – with photo
NZ Dept of Internal Affairs or NZ Dept of Labour (Immigration)
NZ Refugee Travel Document – with photo
NZ Dept of Internal Affairs
Category B
Must Be Issued By:
Passport – with Photo
New Zealand Transport Agency
Electoral Roll Registration
Electoral Enrolment Centre of New Zealand Post Limited
Employee Photo ID Card
Must be NZ issued
Kiwi Access Card
Hospitality New Zealand
NZ Community Services Card
NZ Ministry of Social Development
NZ IRD Number Card/Statement
NZ Inland Revenue
NZ SuperGold Card
NZ Ministry of Social Development
NZ Veteran SuperGold Card
NZ Ministry of Social Development
Student ID Photo Card
Must be NZ issued
Utility Bill
Must be NZ issued – within the last 6 months
Change of Name documentation
Must Be Issued By:
NZ Full Birth Certificate
NZ Dept of Internal Affairs
NZ Marriage Certificate
NZ Dept of Internal Affairs
Change of name by statutory declaration
NZ Dept of Internal Affairs
Change of name by deed poll
NZ Dept of Internal Affairs
NZ Name Change Certificate
NZ Dept of Internal Affairs
NZ Civil Union Certificate
NZ Dept of Internal Affairs
NZ order dissolving marriage or civil union
NZ Ministry of Social Development
NZ order declaring marriage or civil union void
NZ Ministry of Social Development
Australia: National Police Checks and Volunteer Police Checks
The Australian Criminal Intelligence Commission (ACIC) has specific proof of identity requirements for National Police Checks. To ensure that your checks are processed without delay, please pay close attention to the ID document requirements.
Identification Options
You have two options to verify your applicants’ identity (ID):
- Sight and declare you have seen the applicant’s original ID documents and are satisfied that their photo ID matches them; OR
- Receive copies of the applicant’s ID documents PLUS photo evidence of the link between the applicant and ID claimed.
Required ID Categories
A minimum of four (4) separate and unique ID documents must be provided to satisfy each of the ID categories below. Each provided document may only satisfy a single requirement category.
- 1 x Commencement of Identity
- 1 x Primary Use in the Community
- 2 x Secondary Use in the Community
See documents by category (below)
Please note, if you provide copies of the applicant’s ID documents to CVCheck, you must also provide a self-captured photo of the applicant holding their photo ID.
Required Applicant Information
As a group, the provided collection of documents must include (between them) the following information about the applicant:
- Full name
- Date of birth
- Photograph. Acceptable photographic IDs include:
- Australian government issued ‘photo card’
- Immicard issued by the Department of Immigration and Border Protection
- Police Force, Australian Defence Force or an Australian Government agency photo ID card
- Australian university/tertiary institution photo ID card.
- If none of these documents contains a photograph, the applicant must submit a passport style photograph certified by a person listed in Schedule 2 of the Statutory Declarations Regulations 1993.
Documents in Different Names
If documents using a former name are provided, evidence of the name change must be included in addition to the four ID documents. Change of name evidence includes:
- Change of name certificate issued by Australian Registry of Births, Deaths and Marriages, or
- An Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
Documents By Category
Commencement of Identity Documents (1x)
- Australian birth certificate (full not an extract or birth card)
- Australian passport (not expired)
- Australian visa (current at the time of entry to Australia as resident or tourist)
- ImmiCard issued by Immigration and Border Protection that enables the cardholder to prove their visa and/or immigration status and enrol in services
- Certificate of identity issued by Foreign Affairs and Trade to refugees and non-Australian citizens for entry to Australia
- Document of identity issued by Foreign Affairs and Trade to Australian citizens or persons who have the nationality of a Commonwealth country for travel purposes
- Australian Citizenship certificate
Primary Use in the Community Document (1x)
- Australian driver’s licence (current), learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed
- Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
- Passport (current) issued by a country other than Australia with a valid entry stamp or visa – must be accompanied by a current Australian Visa (VEVO printout is acceptable)
- Proof of age or photo identity card, (current) issued by an Australian Government agency in the name of the applicant, with a signature and photo
- Shooters or firearms licence, (current) showing a signature and photo (not minor or junior permit or licence)
- Student identification card (current) with signature or photo for persons under 18 years of age with no other Primary Use in Community Documents
Secondary Use in the Community Document (2x)
- Medicare card
- Bankcard
- Credit card
- Foreign Affairs and Trade – certificate of identity
- Foreign Affairs and Trade – a document of identity
- Foreign Affairs and Trade – convention travel document secondary (United Nations)
- Foreign government issued documents (for example, drivers licence)
- Australian Electoral Commission enrolment
- Security guard or crowd control photo licence
- Evidence of right to an Australian government benefit (Centrelink or Veterans’ Affairs
- Foreign Affairs and Trade – Consular photo identity card
- Police force – photo identity card issued to an officer
- Australian Defence Force – photo identity card
- Australian Government or a state or territory government – photo identity card
- Aviation Security Identification Card
- Maritime Security Identification card
- Credit reference check
- Australian tertiary student photo identity document
- Australian secondary student photo identity document
- Certified academic transcript from an Australian university
- Trusted referees report
Special Provisions
If your applicant cannot provide the above minimum proof of identity documentation, the ACIC can, in exceptional circumstances, allow you to use a different combination of documents to verify the applicant’s identity. For more details, please go to Special Provisions.
All Other Checks
You must sight 1 original form of photo ID from the following list:
Photo ID
Must be Issued by (if applicable)
Passport
NZ Dept of Internal Affairs – or relevant authority in the country of issue if not NZ
NZ Emergency Travel Document
NZ Dept of Internal Affairs
NZ Certificate of Identity
NZ Dept of Internal Affairs or NZ Dept of Labour (Immigration)
NZ Refugee Travel Document
NZ Dept of Internal Affairs
NZ Driver’s Licence
New Zealand Transport Agency
NZ Firearms Licence
NZ Police
Kiwi Access Card
Hospitality New Zealand
Government Employee Photo ID Card
Applicable government employer
Student ID Photo Card
NZ Educational Institution