FAQ

Question 1

What is the turnaround time for an online reference check?

Accepted Answer

The turnaround time of an online reference check varies as CVCheck are reliant on third parties for the supply of information. Generally, our Streamlined Employment Reference Check takes approximately 1 day** while our Verified Employment Reference Check takes approximately 3 days**. 

These estimates have come from our previous experiences with clients and how long the majority of the checks took to be delivered. These estimates are based on the checks being Australian based. Please keep in mind that international checks may take longer. As our turnaround time is reliant on third parties, we do not give any time guarantees for any checks. However, we will keep you informed as much as possible if there are any unusual delays we will contact you.

Question 2

How reliable are CVCheck’s employee reference checks?

Accepted Answer

Since starting in 2004 we have built a reputation as one of the most reliable information verification companies in Australia. We conduct more than 300,000 verification checks every year for individuals, employers and private and government organisations. Our processes have been designed to reduce the risk of reference fraud and bad hires. 

Our reference check questionnaire templates improve the accuracy and consistency of the data given, reduce the risk of recruiters asking discriminatory questions and reduce the risk of recruiters misinterpreting questions. Our methodical and secure data collection process adds additional governance and security to the recruitment process. Additionally, our reference checks have built-in fraud protection.

Question 3

What types of pre employment reference checks do you have and which would suit my business best?

Accepted Answer

We have two different types of reference checks available; our Streamlined Employment Reference Check and our Verified Employment Reference Check. Our Streamlined Employment Reference Check includes a reference report using one of our questionnaires or customisable templates. We have multiple different questionnaire templates available to suit the role that you’re hiring for and if you wish you can use your own reference check template. 

This check has an estimated delivery time of 1 day** and costs $15.00 plus GST. Our Verified Employment Reference Check includes the questionnaire template from our Streamlined Reference Check and additional employment information from the candidate’s previous HR or payroll department. This check has an estimated delivery time of 3 days** and costs $35.00 plus GST. Which checks you decide to undertake depending on the needs of your business.

Question 4

Can a reference check be used to contact referees that are overseas?

Accepted Answer

Yes, our reference checks can be used to contact referees globally. Please keep in mind however that international checks may take longer.

Question 5

Can I use CVCheck for other online checks?

Accepted Answer

Yes, we offer over 300 checks across 190 countries. Our offering includes many different online checks including police checks, traffic and licence checks, psychometric assessments, VEVO visa and work entitlement checks, work experience verification checks, qualification and professional membership checks, credit checks, anti-money laundering checks and bankruptcy checks.

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