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Important customer update: 25th February 2019
Australian Criminal Intelligence Commission – Experiencing delays on National Police Checks
The ACIC has contacted us today to make us aware that they are currently experiencing processing delays on National Police Checks being handled manually through the individual police jurisdictions. They are working with the police to reduce the backlogs and are currently experiencing some processing delays resulting in a number of checks falling outside of the 10 business day period. We understand that this is frustrating, especially if you need your check urgently. Our platform is linked directly to the police allowing us to automatically check for updates on your order every few minutes until the police finish their work. As soon as the results are finalised, we will email you to let you know they are available to download.
We apologise for any inconvenience this is causing and thank you for your patience.
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Second Floor, Building E
355 Scarborough Beach Road
Osborne Park, WA 6017, Australia.

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PO Box 140, Osborne Park
WA 6917, Australia