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Here are our top 5 frequently asked questions
Customer support
Personal and business support
- Assistance with orders and checks
- Account support
- Feedback
Call +61 8 9388 3000
Monday – Friday, 8am to 5pm AEDT / AWST
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Business only
- New business enquiries
- Business package reccommendations
- Industry best-practice advice
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Delays with referred police checks
The National Police Checking Service (NPCS) has advised they are experiencing serious delays in processing some police checks as a result of unprecedented demand for police checks due to Australia's COVID-19 recovery. This is only affecting referred police checks. 70% of police checks are still being completed within normal timeframes.We appreciate this situation is not ideal and we are working closely with the NPCS to ensure that we are across all updates and keep you informed. Click here for the latest information.
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Where to find us
Office & Postal Address
Level 4,
999 Hay Street
Perth, WA 6000, Australia
Phone
+61 8 9388 3000 (Perth)
Hours
Monday – Friday 8:00am – 5:00pm AEST / AWST