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30th May 2018 

Australian Criminal Intelligence Commission – Still experiencing delays on National Police Checks

The ACIC has advised us that they are still experiencing processing delays on National Police Checks due to backlogs at individual police jurisdictions. The ACIC are working with the police to address these delays, but if your check has been referred for processing by the police you may have to wait longer than the usual 10-15 business day turn around.

We understand that this is frustrating, especially if you need your check urgently. Our platform is linked directly to the police and we check for updates on your order every 60 seconds around the clock. As soon as the police complete the check we will email you to let you know they are available to download.

We apologise for any inconvenience this is causing. 

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